Refund Policy
Refund & Cancellation Policy
At Tí Luxe Travel by Tammy, we value your time and ours. To ensure a smooth and professional experience, please review our refund and cancellation terms:
1. Cancellations
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Cancellations must be made at least 24 hours in advance of your scheduled appointment.
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Cancellations made within 24 hours may result in a forfeited deposit or a 50% service charge, depending on the service.
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No-shows will be charged 100% of the service fee.
2. Refunds
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All deposits are non-refundable, but may be transferred once if rescheduled within a 14-day window.
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Due to the nature of our services and hygiene standards, we do not offer refunds on completed services, wigs, or hair products.
3. Rebooking & Credits
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If you need to reschedule, we’re happy to accommodate based on availability.
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In special cases, a service credit may be issued at our discretion and must be used within 30 days.
4. Wig Shipping Treatments
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All wigs shipped to us for treatment are handled with care. However, we are not liable for damage or loss incurred during third-party transit.
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Once your treatment is complete, tracking will be provided. We are not responsible for delays after shipment.